#1 Personalization Vendor Pioneering Personalization Omnichannel Retail #1 Personalization Vendor Pioneering Personalization Omnichannel Retail

Find™ the next generation of personalized site search for an omnichannel world

RichRelevance Find™ powers and personalizes site search, considering the user intent for every query, providing a wholly unique search experience that is engaging - designed to display the most relevant results through Findability. Findability is a composite score unique to Find™ that measures the individual query success for each user considering click-thru, scrolling, filtering, bouncing and use of pagination. Together these elements allow marketers to measure, in real time, customer behavior and satisfaction to maximize conversion and revenues.


Features that drive conversion

Personalized Search

Accelerate findability by delivering search results that consider user intent, context, preferences, and previous behaviors.

Type Ahead/Auto-Complete

Predict and present personalized and popular queries, brands, categories, products, and recommendations
within the search experience.

Visual Shopper Experience

Deliver a search experience that is visually dynamic, return products and keywords with every keystroke, continuously refining the product assortment displayed on onscreen as the shopper completes their search.

Findability Monitoring

Determine how discoverable searches are on your site and enable business users to modify results to immediately impact findability.

Dashboard Word Cloud




Interactive & Friendly Dashboard Controls

Empower Marketers and Merchandisers to monitor and control the merchandising and search configurations of site search.

Omnichannel Search Experiences

Create search experiences unique to each channel, considering compressed screen size and attention span.

Flexible Merchandising

Ensure business goals are met and users searches are successful by leveraging conditional boosting, burying, filtering, and search term linking.

Real Time Alerting

Instant notifications when search terms deliver few results or receive low engagement.

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Tools to power & optimize search




Calibrate all your product and catalog rules and fine-tune your site search



Assess the findability of your search and browse personalization immediately within the dashboard


Test + Optimize

any strategies using our A/B or MVT capabilities



personalized search into any application using our APIs


Built on the Relevance Cloud™

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